Retro peripheral manufacturer Hyperkin apologizes: No more pigeons will be released in the future

2025-03-09 21:46:37|Myriagame |source：minecraft skins

Retro peripheral maker Hyperkin apologized for its "lack of transparency" and "failure to communicate effectively with customers."

In recent years, the company has been in frequent situations and often announced new products too early.Last year, it announced a handheld Sega MD device, but it has been no movement since then.In January, it announced a PS5-style controller compatible with Xbox and PCs, but did not give a release date.

Also in January this year, Hyperkin launched a new Hyper Strummer guitar controller for the Wii, but customers accused the company of just repurposing its unsold Wii guitar stock.The company refuted the allegations and plans to launch a similar controller for PC and PS3.

Now, the company has issued an apology statement in an attempt to regain trust from its customers.

The company wrote in a statement posted on social media: “The Hyperkin team took the time to reflect on our values ​​as a company.

"We promised too much but failed to deliver on it. Due to the lack of transparency, we failed to communicate properly, which disappointed countless fans in the community."

The statement continued: "The guitar products we announced earlier are examples of our poor communication. We have no excuses for this and we will assume full responsibility for these mistakes. Trust is won, not given, and we recognize that we still have a lot of work to do to win your trust again with the modern guitar controllers that are still under development."

Hyperkin promised to “get rid of this habit” and admitted that its past management team was “rushing to announce projects that were still in early stage development” and that the new team the company is forming would not do so again.

Therefore, the company will focus on three aspects: increasing transparency in communication, maintaining "continuous connection" to keep customers up to date, and ensuring "undiscounted quality" in its efforts to achieve the goal of "providing hardware products that exceed expectations."

The statement concluded by: "Every time we achieve success, we will issue an announcement. Every time there is a shortcoming, we will issue a statement. Thanks to our fans, supporters and the numerous communities that have been tolerating our mistakes. We don't want to let you down any more."

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